1. Validity of terms and conditions of sale
1.1. These terms and conditions of sale regulate the rights and obligations of a customer of the online store www.frandik.com (hereinafter ‘Purchaser’) and
OÜ Fran Studio, registry code 11435267, Narva mnt 8, Jõhvi, 41536 Estonia (hereinafter ‘OÜ Fran Studio’) upon in purchasing advertisements (hereinafter ‘Advertisement’).
1.2. In addition to these terms and conditions, the legal relationship arising from the purchase of Advertisements in the online store www.frandik.com is regulated by the legislation in force in the Republic of Estonia.
1.3. OÜ Fran Studio reserves the right to change the terms and conditions of sale of Advertisements being sold. Such changes will be published on the website www.frandik.com
1.4. By agreeing to these terms and conditions, the Purchaser confirms that they have read the terms and conditions of the sales contract, agrees with them and undertakes to comply with them.

        2. Prices
2.1. As the Purchaser may be a natural or legal person from any country in the world, the prices shown in the online store www.frandik.com  do not include 20% VAT.
2.2. In the case of Purchasers that are legal persons subject to VAT from European Union countries, 20% VAT will not be added to the invoice amount.
2.3. In the case of Purchasers that are natural and legal persons from countries outside the European Union, 20% VAT will not be added to the invoice amount.
2.4. In the case of Purchasers that are natural persons from European Union countries, 20% VAT will be added to the invoice amount.

        3. Placing of orders
3.1. Advertisements containing written text, photos and images and voice Advertisements can be added to the website www.frandik.com
3.2. The Purchaser cannot remove an Advertisement on their own. Purchaser will notify the copyright holders of the website www.frandik.com by any means of communication to discontinue the publication of the Advertisement.
3.3. Upon placing an order for an Advertisement for the first time, the Purchaser must enter their data and register.
3.4. Before completing the order, a prepayment invoice is issued, which can be paid by credit card VISA, Mastercard, SEPA bank payment, Web Money or PayPal.
3.5.  A confirmation of the order (prepayment invoice) will be sent to the Purchaser's e-mail address. 

        4. Entry into force of the sales contract
4.1. By clicking on the button "e;Order/Pay"e;, the Purchaser undertakes to accept the order and pay for it.
4.2. The sales contract enters into force from the moment the prepayment amount indicated on the invoice is received on the bank account of OÜ Fran Studio. 
4.3. To avoid misunderstanding, the Purchaser must first make sure that the contact details entered are correct.
4.4. OÜ Fran Studio has the right to refuse to publish any Advertisement
in cases where the text of an Advertisement for services and goods is inappropriate or contains terrorist threats, as well as in the case of other illegal activities.

        5. Liability and claims
5.1. OÜ Fran Studio and the Purchaser are liable for the damages caused to the other party as a result of the violation of these terms and conditions in the manner and to the extent established by the legislation of the Republic of Estonia.
5.2. OÜ Fran Studio is not liable for incorrect information contained in the text of the Purchaser's Advertisement.
5.3. OÜ Fran Studio ensures that the terms and conditions for the validity of the Advertisement are observed in accordance with the period indicated on the invoice for payment for the service.

        6. Settlement of disputes
6.1. In case of questions or complaints,
the Purchaser can contact the online store by sending an e-mail to info@franstudio.com or by calling +372 56696572.
6.2. OÜ Fran Studio will respond to the complaint in writing within 15 days from the date of receipt of the Purchaser's complaint. If OÜ Fran Studio cannot respond to the Purchaser's complaint within 15 days, the Purchaser will be notified of this in writing, indicating the reason for the delay and the date on which the Purchaser will receive a reply.
6.3. Out-of-court online settlement of disputes between OÜ Fran Studio and the Purchaser will take place in accordance with Regulation (EU) No 524/2013 of the European Parliament and of the Council and the Online Dispute Resolution platform of the European Union 

        7. Force majeure
7.1. OÜ Fran Studio is not liable for any damages caused if the damage or delay is caused by circumstances which are beyond the control of OÜ Fran Studio or which could not have been foreseen.

        8. Protection and security of personal data
8.1. The Purchaser voluntarily submits their personal data to OÜ Fran Studio on the website www.frandik.com for the purpose of fulfilling an order for the publishing of an Advertisement.
8.2. All personal data of the Purchaser published on the website www.frandik.com are considered confidential information, unless otherwise provided by law.

These terms and conditions are valid from 15.01.2021.